Staff talk about customers in their language I had a bilingual friend on the phone who told me they were talking about another lady in the salon ! Very disrespectful - Louisa is also very rude tried charging me 20 more than the price stated even when my colour wasnt what I wanted - the hair colour clearly went wrong as there were 3 around me at the sink and had to re colour whilst there , but they sorted it to an extent although burnt the back of my scalp 8weeks on still suffering! a call after 2 weeks promised a manager call back but nothing - previously raved about this place but this experience, no call back and Louisas attitude have put me off ,
Customer service here is terrible, I had all of 2 minutes of attention to my hair, rest of the time talking to friends in the shop, in Polish, I shall not be using again, shoddy work, glad I had a hat
Amazing salon, with fabulous stylists. I had a complete hair-maker and love it to pieces. Nice, comfortable fun ambience, immaculately clean and all the staff seemed to get on really well :)
My friend and I had a pedicure at H&M today. It was a lovely experience, very relaxed and professional. The salon is beauiful and very clean. My pedicure was done by Viola, she was very good and I enjoyed the treatment. I had the option of having 'Shellac' although the polish used was not Shellac it was another brand of gel polish, for me this is an issue because I expected Shellac (which is abvertised) and the quality of other gels do not compare. Overall it was a lovely treatment, Viola and Marta were fabulous and I'd return to the salon.
Me and my friend went for a pedicure with Marta & Viola. It's my first time having a treatment done and so naturally i was a bit anxious.The inside of the salon was absolutely stunning!!& the staff were amazing. Marta made me feel really comfortable and just was genuinely a lovely lady. Thanks so much, my feet look&feel glam and I can't wait to be back again! X
Loreal H & M Hair and Beauty Salon is a UK Beauty Salon based in Nottingham, East Midlands. Loreal H & M Hair and Beauty Salon is located at 36 Radford Rd, Nottingham NG7 5FS, UK.
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