Anyone with vulnerable people avoid this place , memory loss or mobility issues, the elderly etc. Absolutely disgusting treatment! Give them pills they will be ok attitude. Not even looking a patient's records before they call . Care ethics and safe guarding not in place . Definitely taking my complaints further. So should you. NHS CUSTOMER CARE, CONTACT CENTRE. P.O. BOX 16738. REDDITCH B979PT. or if that fails ...PARLIAMENTARY & HEALTH OBMBUDSMAN MILBANK TOWERS MILBANK LONDON SW1P49P
called yesturday and spoke to cloey on reception was really helpfull .really friendly great to speak to a lovely receptionist .
5'20 appointment 6 still waiting say 15 waiting more like 40 but doctors lovley
Staff are polite, general a good Docs apart from the 5 week wait, unless u turn up at 8 on a mon, tues, fri.
I have been with this surgery now for four years and have seen a great improvement over the last few months. If you do as requested and phone at 8 oclock in the morning you can usually get to talk to a doctor on the phone or an appointment within 48 hours. However, I did have to wait over an hour in the surgery before I was seen on the day of my appointment but luckily I remembered to take my book with me so I was occupied. I found the doctors and nurses there are thorough and interested in listening to me. I have no complaints apart from the long waiting time. I think because of lack of funding to GP surgeries they are always paddling upstream against the current. Generally well done. Diane
Highcroft Surgery - Dr J B McKeating & Partners is a UK Doctor based in Nottingham, East Midlands. Highcroft Surgery - Dr J B McKeating & Partners is located at High St, Arnold, Nottingham NG5 7BQ, UK.
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